How a new custom home project works at Autotelic

Build sequence

1. 1. Feasibility

   Released

   A custom home starts with a fixed-price land or site study, booked online, or a scoped consult.

   Book a land or site studyBack to Feasibility

2. 2. Estimate

   Released

   The consult that follows the study prices the design, engineering and construction scope against the real catalog.

   Book a scoped consultBack to Estimate

3. 3. Design

   Released

   Concept Studio runs a swipe tournament for a new build's kitchen, bath and basement finishes; its technology categories are coming soon.

   Open Concept StudioBack to Design

4. 4. Front desk

   Released

   Chloe or a call to the front desk scopes the build and hands it to the portal.

   Three turns of a real, scrubbed scoping chat: Chloe asks, does not invent.

   1. ChloeHey! I'm Chloe 👋 Welcome to **Autotelic**! What can I help you with today?
   2. VisitorWhat do you think of my floor tile picks so far?
   3. ChloeI’d love to help you fine‑tune those tile choices! 😊 What style or color palette are you leaning toward, and where in the space will the tiles be installed?
   4. VisitorWhat do you think of my floor tile picks so far?
   5. ChloeSounds great! Could you tell me a bit about the tiles you’ve chosen—like the color, pattern, or material? That’ll help me give you the best feedback.
   6. VisitorWhich tile did I lock in?

   Show the raw response

   {
    "page_context": "general",
    "status": "abandoned",
    "message_count": 5,
    "history": [
     {
      "role": "assistant",
      "content": "Hey! I'm Chloe 👋 Welcome to **Autotelic**! What can I help you with today?"
     },
     {
      "role": "user",
      "content": "What do you think of my floor tile picks so far?"
     },
     {
      "role": "assistant",
      "content": "I’d love to help you fine‑tune those tile choices! 😊 What style or color palette are you leaning toward, and where in the space will the tiles be installed?"
     },
     {
      "role": "user",
      "content": "What do you think of my floor tile picks so far?"
     },
     {
      "role": "assistant",
      "content": "Sounds great! Could you tell me a bit about the tiles you’ve chosen—like the color, pattern, or material? That’ll help me give you the best feedback."
     },
     {
      "role": "user",
      "content": "Which tile did I lock in?"
     },
     {
      "role": "assistant",
      "content": "Got it! I don’t have the exact tile info on hand—could you let me know the style or name of the tile you selected? That’ll help me confirm which one you locked in."
     },
     {
      "role": "user",
      "content": "Which tile did I lock in for my flooring?"
     },
     {
      "role": "assistant",
      "content": "I’m not seeing the specific tile you locked in on my end. Let me connect you with our team—they’ll have the exact details and can confirm the tile selection for you!"
     },
     {
      "role": "user",
      "content": "What project am I working on right now?"
     },
     {
      "role": "assistant",
      "content": "I don’t have the details of your current project handy—could you share a quick overview of what you’re working on? (e.g., kitchen remodel, smart‑home upgrade, etc.)"
     }
    ]
   }

   Call the front deskOpen ChloeBack to Front desk

5. 5. Project management

   Released

   Once under contract, the build moves into the client portal — proposal, milestones, files, and messages.

   Ask about the client portalBack to Project management

6. 6. Field

   Internal

   The crew cockpit app manages the build on site, shown here but never linked as something to install.

   Back to Field

Rooms on the schedule

I'm building new — start from the purpose:

• Live