Limited to what we need
Information we collect
We collect personal information that you voluntarily provide when you request a quote, submit a contact form, sign up for services, or communicate with us via phone, email, or text message.
- Name, email address, phone number, and mailing address
- Project details including scope, timelines, budgets, property address, and inspiration assets
- Website usage data including pages visited, referral source, and form submissions
- SMS opt-in status and communication preferences
Purpose-driven only
How we use your information
We use your information solely to provide the services you requested, communicate with you about your project, and improve our operations. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
- Respond to quote requests, inquiries, and service questions
- Send project updates, appointment confirmations, and estimate follow-ups via email or SMS
- Schedule trade partners and coordinate project logistics
- Improve our website, services, and customer experience
Your consent, your control
SMS & text messaging
When you provide your phone number through our website forms or by texting our business number, you consent to receive text messages related to your inquiry. Message and data rates may apply. Message frequency varies based on project activity, typically 1-5 messages per month. You can opt out at any time.
- Text STOP to (720) 287-7958 at any time to stop receiving messages
- Text HELP to (720) 287-7958 for support information
- We do not send SMS messages for marketing purposes without explicit consent
- Autotelic does not sell, rent, or share your mobile phone number, SMS opt-in, or messaging consent with any third parties or affiliates for marketing or promotional purposes
Protected at every layer
Data retention & security
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Project records are retained for warranty and legal compliance periods.
- TLS encryption in transit with encrypted at-rest storage
- Least-privilege access controls and audit logging for all team members
- Automated backups with secure offsite storage
- Regular security reviews and infrastructure hardening
You stay in control
Your rights & choices
You have the right to access, correct, or delete your personal information at any time. Contact us and we will process your request promptly.
- Request a copy of your personal data or corrections within 30 days
- Request deletion of your personal information
- Opt out of SMS messages by texting STOP to (720) 287-7958
- Opt out of marketing emails by clicking unsubscribe in any email
- Contact [email protected] or call (720) 287-7958 with any privacy questions
